Siebel Public Sector Guide > Managing Investigative Cases > Process of Administering Investigative Cases >

Configuring Thresholds for Risk Assessments

After a user completes a risk assessment for a child-welfare incident, the user clicks the Evaluate button in the Risk Assessment dialog box for the Assessment field in the Incident form. The Incident Priority field changes to Urgent if the Percent field for the assessment is greater than an established threshold. Administrators can configure this threshold.

This task is a step in Process of Administering Investigative Cases.

To configure the thresholds for risk assessments

1. Log in to Siebel Tools as an administrator.
2. Select Business Component in the Object Explorer, and then select the PUB HLS Incident business component.

   If you want to configure the threshold for case risk assessments, then select the HLS Case business component.

3. Navigate to Business Component, then Field, and select the Assessed Priority field.
4. In the Calculated Value field, change the threshold value.

   In the following expression for the Calculated Value field, the threshold value is 0.7:

   IIF ([Assessment Max Score] IS NOT NULL AND [Assessment Score] IS NOT NULL AND [Assessment Max Score] <> 0.0 AND [Assessment Score]/[Assessment Max Score] >= 0.7, LookupValue('PUB_CASE_PRIORITY','Urgent'), LookupValue('PUB_CASE_PRIORITY','Standard'))

5. Compile the object for your change into the Siebel Repository File.