Siebel Remote and Replication Manager Administration Guide > Configuring the Siebel Server > Running the Generate New Database Server Component >

Configuring the Collating Sequence

Siebel CRM uses Unicode encoding to create the templates that you use when you create a new database. Siebel Remote supports every collating sequence.

To configure the collating sequence

• Set the SortCollation parameter in the configuration file.

  If you do not specify the SortCollation parameter, then the Siebel application uses Unicode multilingual collation. For help with a collation template that does not come predefined with Siebel CRM, see Getting Help from Oracle. For more information, see Modifying the Siebel Configuration File.