Securing Handheld Devices Running Siebel Business Applications

Mobile devices must be secure. If a wireless or handheld device falls into the wrong hands, then organizations need assurance that sensitive data is not compromised. The following options are available for ensuring handheld-device security:

• Place the local database file on a secure digital card and encrypt the data. The encryption affects the performance of the Siebel Handheld application. Remove the secure digital card when not in use, thereby securing the local database. Separating the secure digital card and the device prevents access to the local database.

• Secure the device by setting an operating system-level password.

Siebel Business Applications provide a number of settings that can also be used to secure the handheld application:

• Enable Application Lockout. This allows the administrator to define a fixed number of login attempts that can be made before the Siebel application is locked for a specified period of time.

• AllowRememberPassword. If the AllowRememberPassword setting is set to False, then users cannot save their passwords to the device registry and must enter their passwords each time they log in.

• Enable Encryption. This setting stores the Siebel Handheld database in an encrypted form which cannot then be accessed outside of the Siebel Handheld application.

For information on the settings for the Siebel Handheld application, see the relevant Siebel Handheld guide on the Siebel Bookshelf.