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Rolling Back the Siebel Web Client

Use the following procedure to roll back the installed current release, Siebel CRM version 15.0, for the Siebel Mobile Web Client or Developer Web Client and revert to Siebel CRM version 8.1.1 or a prior version 8.1.1.x release, or revert to Siebel CRM version 8.2.2 or a prior version 8.2.2.x release.

In the procedure below, the example installation paths are those that might apply for previous releases that you subsequently migrated to the current release.

NOTE:  If you installed Oracle Database XE for use with Siebel Web Client, and you plan to roll back Siebel Web Client, then it is recommended that you first uninstall Oracle Database XE. For more information, see Uninstalling Oracle Database XE.

NOTE:  This topic describes only rolling back a migration installation, not rolling back a patchset installation. For patchset uninstallation (rollback), see Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support.

This topic is part of Uninstalling Siebel Web Clients or Siebel Tools.

To roll back the Siebel Web Client

1. Review all of the information in About Uninstalling Siebel Business Applications, particularly the requirements and limitations.
2. Exit the Siebel Web Client if it is running.
3. Verify that the renamed original installation directory, such as Client_1_pre15.0, exists.
4. Delete the directory representing the current installation of Siebel Web Client for the current release. For example, if the directory name is Client_1, then delete this directory.
5. Rename the backup directory representing the previously installed software to use the original installation directory name for Siebel Web Client. Rename the original (renamed) directory, such as Client_1_pre15.0, to Client_1 (depending on your original installation directory name).
6. Verify the version number by using the opatch command, as described in Verifying Installation for the Siebel Web Client.
7. When the rollback process is complete, restart the Siebel Web Client.