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Rolling Back Siebel Tools

Use the following procedure to roll back the installed current release, Siebel CRM version 15.0, for Siebel Tools and revert to Siebel CRM version 8.1.1 or a prior version 8.1.1.x release, or revert to Siebel CRM version 8.2.2 or a prior version 8.2.2.x release.

In the procedure below, the example installation paths are those that might apply for previous releases that you subsequently migrated to the current release.

NOTE:  If you installed Oracle Database XE for use with Siebel Tools, and you plan to roll back Siebel Tools, then it is recommended that you first uninstall Oracle Database XE. For more information, see Uninstalling Oracle Database XE.

NOTE:  This topic describes only rolling back a migration installation, not rolling back a patchset installation. For patchset uninstallation (rollback), see Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support.

This topic is part of Uninstalling Siebel Web Clients or Siebel Tools.

To roll back Siebel Tools

1. Review all of the information in About Uninstalling Siebel Business Applications, particularly the requirements and limitations.
2. Exit Siebel Tools if it is running.
3. Verify that the renamed original installation directory, such as Tools_1_pre15.0, exists.
4. Delete the directory representing the current installation of Siebel Tools for the current release. For example, if the directory name is Tools_1, then delete this directory.
5. Rename the backup directory representing the previously installed software to use the original installation directory name for Siebel Tools. Rename the original (renamed) directory, such as Tools_1_pre15.0, to Client (depending on your original installation directory name).
6. Verify the version number by using the opatch command, as described in Verifying Installation for Siebel Tools.
7. When the rollback process is complete, restart Siebel Tools.