Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > How the Connector Performs a Service Region Data Transfer >

Overview of How the Connector Performs a Service Region Data Transfer

The integration flow that performs a service region data transfer allows you to migrate existing service regions and associated employees and eligible activities to an Oracle Real-Time Scheduler Service Area. You can also use this integration flow to migrate a new service region to Oracle Real-Time Scheduler. The new service region is scheduled in Siebel Scheduler along with employees who are associated with the new service region.

Once the Service Region transfer is complete, the corresponding Service Area created in Oracle Real-Time Scheduler should be manually associated to respective Scheduler Area in Oracle Real-Time Scheduler.