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Installing the Siebel Smart Answer Administration Tool

The Siebel Smart Answer Administration Tool is an easy to use interface for creating and managing a knowledge base corpus and model. For more information on the Siebel Smart Answer Administration Tool, see Using the Siebel Smart Answer Administration Tool.

To install the Siebel Smart Answer Administration Tool

1. Run install.py in the extracted directory.

   The main install screen appears providing the following options:

   Option	Description
   Configure And Install	Creates a new configuration for Siebel Smart Answer and installs the necessary software for Siebel Smart Answer Server.
   Install	Installs Siebel Smart Answer Server from an existing configuration.
   Admin Tool	Creates a distributable package for the Administrative Tool.
   Quit	Exits the installer.

2. Select Admin Tool. The Siebel Smart Answer Administration Tool installation starts a configuration wizard with Previous, Next, Cancel, and Finish buttons for navigating the configuration steps.
3. Load the installation configuration file from the smart_answer_server directory (D:\smart_answer_server\install.properties). This file is called install.properties and contains configuration information about the location of the Master and Alternate Siebel Smart Answer servers installed in the previous steps.
4. Select an installation directory where the smart_answer_admin will be created. This directory will contain all of the necessary software to run the Siebel Smart Answer Administrative Tool.

   When created, it is possible to copy this directory to any computer with Java installed and run the client. This has been done for ease of installation. Siebel Smart Answer will only allow one user to administer a corpus at a time.

5. Configure Siebel Smart Answer Server Endpoint. As an optional second step a user can configure the Siebel Smart Answer Administration Tool to point to a default Siebel Smart Answer Server. This is an optional step and can be done later by changing the default.ini file inside the installed smart_answer_admin directory.
6. Select Finish to proceed with Installation. A progress bar will be presented to you showing how far along the installation process is. A pop up dialog will notify you that installation has finished.

After the installation is complete, you will be asked if you would like to create a shortcut in the Programs menu to run the Administrative tool.