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Logging in to the Siebel Smart Answer Administration Tool

The Siebel Smart Answer Administration Tool requires a user name and password, so that the system will not let the same user log in more than once at the same time and so that the corpus and knowledge base are protected.

To log in to the Siebel Smart Answer Administration Tool

1. Obtain a username and password from your system administrator.
2. Add users.

   NOTE:  If you are the system administrator, see Using the Siebel Smart Answer Administration Tool for instructions on how to add users.

3. Select the desired language.
4. Enter your username and password, and click OK.

   NOTE:  The path to the configuration file and the knowledge base endpoint must remain untouched, unless advised by your administrator to use a different configuration or knowledge base endpoint. In particular if the Smart Answer Server is installed to a non-default port, then make sure to enter the knowledge base endpoint as KB name:port number.

5. Check for the status message: Connected to Server at the bottom left corner of the screen. This message will appear as soon as the Siebel Smart Answer Administration Tool is connected to the Siebel Smart Answer server and is ready to use. The first screen you will be presented with is the System Overview Tab, which contains information about the server in use as well as the currently logged in account.