Siebel SmartScript Administration Guide > Importing, Exporting, and Deploying SmartScripts >

Importing SmartScripts

You can import SmartScripts using a menu option, which is available in the Scripts view of the Administration - SmartScript screen. The import process checks many characteristics of the SmartScript elements for error conditions. For example, it checks references to make sure that questions specified as branch destinations have been defined. When the import process has finished, you can view a log file listing any errors by clicking a link.

The import process transfers everything that does not cause an error or a conflict from the SSS file into the database. When you import a SmartScript, the SmartScript that you want to create or update is based on the SmartScript name for the exported SmartScript, not the file name of the SmartScript or the name of the selected SmartScript when the Import button is selected.

NOTE:  When you import a SmartScript into a local SQL Anywhere Database in which the pages for the importing SmartScript already exist, delete the existing pages to make sure that duplicate page branches are not created. This is necessary only when importing into an SQL Anywhere Database.

NOTE:  For Siebel Innovation Pack 2015, the local database for the Siebel Mobile Web Client uses SAP SQL Anywhere. SAP SQL Anywhere is not available for new deployments after September 2015. For more detailed information on how this change affects Siebel Tools and Siebel Remote, see Siebel Release Notes on Siebel SupportWeb for Innovation Pack 2015 (Doc ID 1996273.1).

After a SmartScript has been imported, verify it by using the Verification Wizard, and then perform normal testing. For information about the Verification Wizard, see About the Verification Wizard.

To import a SmartScript

1. Navigate to Administration - SmartScript > Scripts.
2. Click Menu, and choose Import Script.

   The SmartScript Import Intro view appears.

3. In the File Name field, click the Select button to display the Add Attachment dialog box.
4. Navigate to where the SmartScript is stored, then select it.
5. From the In case of error drop-down list, select how you want to handle conflict resolution.

   For more information, see Resolving Conflicts Encountered During an Import.

6. Click Import File.

   The SmartScript is imported. A list of the different elements that were processed as part of the import appears in the Processing Steps list applet. The import process also generates a log file that you can view when you click the hyperlink that displays the name of the log file.