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Siebel Social Media Guide > Social Media and Siebel Loyalty > About Social Rewards PromotionsLoyalty managers can create the following types of social reward promotions:
You can use the existing Siebel Loyalty tier-class and point-type frameworks to create tiers and point types that recognize members' social influence and other activities on social networks. For example, you can define a point type such as Social Reward, which members can be assigned to reward them for activities on social networks, and you can create tier promotions, for example, Brand Ambassador, Brand Advocate, and so on to recognize members based on their social profile attributes. Members can be assigned a tier status according to the number of Social Reward points accumulated. For information on creating tiers and point types, see Siebel Loyalty Administration Guide. |
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