Siebel Social Media Guide > Configuring Siebel CRM with Oracle Social Relationship Management > Process of Configuring the Integration >

Assigning Responsibilities to Social Media Views


Use this task to register new social media views in your Siebel application. This task is a step in Process of Configuring the Integration.

To assign responsibilities to new Social Media views

  1. Create a new responsibility, for example, Social Media User, for the following Social Media views:
    • SM Contact Social Profile View
    • Email Offer Social URLs View
    • Lead Social Post List View
  2. Associate the new responsibility with users, or verify that an existing responsibility is valid for your business requirements or for your deployment.
  3. Click the Clear Cache button, then close the Siebel application.
  4. Log in to the Siebel application, and verify that the new views are present under that responsibility.

    NOTE:  Other social media views are for use only with partner or custom integrations.

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