Siebel System Monitoring and Diagnostics Guide > Configuring Client-Side Logging >

Viewing Client-Side Log Files

This topic describes how to view the client-side log file and the log file information it provides. Each event within this log file contains information about client events and the associated server condition, including the following:

• Log file pathname
• Start and end timestamps
• Application name
• Computer IP address
• Username
• Session ID
• Trace area
• Trace category with log level

NOTE:  Client-side logging applies only to Siebel CRM applications deployed using high interactivity.

The session ID, which makes up part of the log filename, is referenced in messages written to the log file. Locate the appropriate session ID in the log file header and open the specific log that has the session ID in the log filename. Information contained in the log file detail can be used to determine where to search and investigate for further information.

Events are written to and collected in the log file in the order of their occurrence. Each log file contains a header that provides information on the individual log file followed by the actual log detail information as shown in Figure 2.

To view a client-side log file

1. Navigate to the SiebelLogs directory. By default, this is C:\SiebelLogs.
2. Using any text editor, open the SiebelLogs log file. Alternatively, you can open this file using Microsoft Excel.

For more information about SiebelLogs log files and to view a sample file, see About Client-Side Log Files.