Siebel Territory Management Guide > Setting Up and Running Territory Alignments >

Territory Alignments of Objects with Multiple Addresses and No Addresses

Postal code and geo zone rules can assign accounts or contacts with multiple addresses to more than one territory. For example, if an account has two addresses that are in different ZIP Codes and the postal code rules assign these ZIP Codes to different territories, then sales representatives for both territories are assigned to the account team.

Geo zone rules assign accounts and contacts only if they have addresses. If the account or contact has no address, then the geo zone rule does not consider them. In some cases this might cause alignment to fail because there is no contact or account data to process.