Oracle Customer Hub (UCM) Master Data Management Reference > Using Oracle Data Governance Manager >

Viewing the Suspect Queue and Performing a Merge

The Govern module enables you to start different parts of Oracle Customer Hub (UCM) from Oracle Data Governance Manager. Additionally, you might view the suspect queue for suspect records. The suspect queue enables you to view a queue of all suspect records for a given period. You might choose records from potential matches and then perform a merge. Use the following task to perform a merge operation from the Suspect queue.

To perform a merge from the Suspect queue

1. From the Oracle Data Governance Manager home page, click Govern.

   The Governance screen appears.

2. Click the Suspect Queue link.
3. From the Object Type list, choose Account or Contact.

   The suspect records from the chosen object are displayed in the Suspect Queue screen, and the Potential Match view displays any potential matches already in Oracle Customer Hub (UCM).

4. In the Potential Match view, select the match record.
5. Click the Merge button to merge the two records, then click Approve to commit the record to the SDH table.

   A window appears indicating success following the merge operation.

6. Click OK.