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Example of Using Child Survivorship Rules

This topic gives one example of how to access and use Oracle Customer Hub (UCM). You might use the process differently, depending on your business requirements.

By default the Contact Personal Address object has a business rule defined as follows: Address Type is defined as Business, and Comparison Rule is defined as Master. So, if an incoming request and an existing matching record each have the same business type but have personal address fields which are different, the personal address record of the existing contact wins.