Siebel Database Upgrade Guide for DB2 for z/OS > Planning a Siebel Database Upgrade >

Planning Resources for Upgrading to Siebel CRM on z/OS

The chapter in Siebel Database Upgrade Guide that describes Siebel database and UI upgrade planning tasks also describes the planning resources available to you before you start to upgrade to the current release of Siebel CRM. This topic describes additional resources available if you use Siebel Business Applications with DB2 for z/OS.

Documentation

Read Implementing Siebel Business Applications on DB2 for z/OS, available on the Siebel Bookshelf, for information on configuring your Siebel application after you have upgraded to the current Siebel CRM release.

About Oracle's Advanced Customer Services

Oracle's Advanced Customer Services offers detailed implementation planning and technical consulting services. Oracle recommends that you engage Oracle's Advanced Customer Services for help in planning your upgrade on DB2 for z/OS. Oracle's Advanced Customer Services can help you to:

• Take advantage of the new features provided by the latest version of Siebel CRM
• Customize the upgrade scripts and the upgrade process as appropriate for your installation
• Carry out performance tuning on the upgrade scripts to minimize production downtime

For further information, see About Using Oracle's Advanced Customer Services.