Siebel Email Administration Guide > Configuring Communications Templates > Process of Setting Up HTML Wrapper Templates >
Modifying the eMail Response - Client Send Email Workflow
After creating the HTML wrapper template and your communications template, modify the eMail Response - Client Send Email workflow. NOTE: In addition to completing the procedure in this topic, you must complete an additional step for advanced templates. Change the SendMessage method to the CreateRequest method for the Outbound Communications Manager business service in the Send Response step of the eMail Response - Client Send Email workflow process. All processing that depends on this workflow uses the wrapper template.
This task is a step in Process of Setting Up HTML Wrapper Templates. To modify the Client Send Email workflow
- In the Siebel Tools Object Explorer, select the Workflow Processes object.
- In the Workflow Processes list, query for a process name of eMail Response - Client Send Email.
- In the Workflow Processes list, select eMail Response - Client Send Email and click Revise.
- In the Workflow Processes list, right-click eMail Response - Client Send Email, and choose Edit Workflow Process.
The Business Process Designer appears.
- Right-click the Send Response business service and choose Show Input Arguments.
- In the Input Arguments list, add the input arguments in the following table.
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Comm Template Name List |
Literal |
Value: [Siebel template name that contains your HTML template (without the HTML file extension)] |
Recipient Business Component |
Literal |
Value: Comm Outbound Email |
Source Business Object |
Literal |
Value: Comm Outbound Email |
Comm Profile Override |
Business Component |
Business Component Name: Comm Outbound Email Business Component Field: Email Sender Name |
Source Id List |
Process Property |
Property Name: Object Id Property Data Type: String |
- In the History Toolbar, click Back to return to Siebel Tools.
- In the Workflow Processes list, select eMail Response - Client Send Email and choose Validate.
- In the Workflow Processes list, select eMail Response - Client Send Email and click Deploy.
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