Siebel Email Administration Guide > Using Communications Operations > Using Send Commands to Send Messages >

Sending Pages

You can send a page to any recipient whose paging data is stored in the Siebel database. Optionally, you can include Siebel application content in the page.

The Send Page command requires the Page Manager server component. For more information about setting up and using Page Manager, see Siebel Business Process Framework: Workflow Guide.

Siebel Paging, and not the Send Page command, uses the Modem-based TAP Paging driver.

To send a page

1. Optionally, select a record for a contact, an employee, or another person for whom paging data is defined in the Siebel database.
2. Perform one of the following steps:
   • From the application-level menu, choose File, then Send Page.
   • Press Shift+F9.
   • Click to the right of Initiate Work Item on the communications toolbar, then click Send Page, or click Initiate Work Item when Send Page is the displayed ToolTip text. For more information about initiating work items, see Siebel CTI Administration Guide.
3. For the To field, perform one or more of the following steps:
   • Verify any recipient that was automatically inserted in previous steps.
   • Click the select button to the right of the To field, and explicitly specify an individual person from the Siebel database for the To field.
4. Specify page addressing information, including the pager company, paging phone number, and pager PIN, as appropriate.
5. Optionally, from the Body drop-down list, choose the name of a communications template (with a Body type) to insert into the message body.

   Field substitution applies to template text when you insert the text into a message. Substitution functions correctly if the fields exist in the current list or form (containing focus) in the Siebel application.

   You can insert more than one template. Any template you choose is appended to the existing text.

   The listed templates are subject to filtering that is based on channel and other factors. For more information, see Visibility and Access for Templates.

6. Optionally, enter free-form text to modify or add to the template text.
7. Optionally, check the spelling for your message.
8. Click Send.