Siebel Email Administration Guide > Overview of Siebel Email Response >

Features for Siebel Email Response

This topic presents an overview of the following Siebel Email Response features:

• Server Components for Siebel Email Response
• Timestamp Fields
• Cryptographic Protocols and Communications Drivers
• Structured and Unstructured Email Processing
• Service-Level Agreements
• Siebel Workflow and Routing and Queueing Methods
• Spell Check
• Multiple Organizations and Siebel Email Response
• Contact Identification by Email Address
• Smart Character Set