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Administering Mobile Devices


Siebel users must enter and store the following mobile device address information required to send wireless messages to their employees, customers (contacts), and partners:

  • Mobile devices. Users might specify device names for each person in the Siebel database. Mobile devices are stored in the S_MBL_DVC table.
  • Device addresses. Users might specify device addresses for each mobile device. Each device must have a minimum of one associated address. Device addresses are stored in the S_MBL_DVC_ADDR table.

Mobile device and device address information can be entered in the Siebel database in any of the following ways:

  • Using the Mobile Devices view in the Administration - Communications screen. This view allows system administrators to enter and edit mobile device and address information for all persons defined in the Siebel database. For information about using the Mobile Devices view, see Specifying Information for Mobile Devices.
  • Using the Mobile screen. This screen allows individual employees and partners to update information about their own mobile devices and device addresses defined in the Siebel database. For information about using the Mobile screen, see Specifying Settings for Mobile Devices.
  • In batch mode using Siebel Enterprise Integration Management (EIM) or similar methods. For more information, see Siebel Enterprise Integration Manager Administration Guide.

In the user interface, address information for wireless messages appears with common naming conventions.

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