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Managing Siebel eBanking and Siebel eBrokerage

This topic lists the tasks that call center agents can perform to manage Siebel eBanking and Siebel eBrokerage.

To manage Siebel eBanking or Siebel eBrokerage, call center agents perform the following tasks:

• Authorizing and Enrolling Accounts for a Customer
• Unenrolling a Customer
• Determining Whether a Customer Is Enrolled
• Reviewing Payees and Payments