Siebel eService Administration Guide Addendum for Industry Applications > Siebel eEnrollment for Financial Services > Using Siebel eEnrollment for Financial Services >

Displaying Providers

A provider or contracted provider is a doctor who contracts with a health plan to provide care to members. You can designate a provider as a primary care provider (PCP) for one or more products that the health plan offers. Typically, members receive regular health maintenance from their primary provider and consult the primary provider before seeing specialists for a health problem.

Members can perform the following tasks:

• View profile information about providers.
• Search for providers using criteria that they provide.
• Change their primary care provider.

Only providers that are contracted providers for a member's health product are included in the list of providers or in the provider search list for that product.

NOTE:  You can search for providers in two pages. By clicking Locate Nearby Providers on the home page, you can search for providers, but you cannot choose them as your primary care physician. You must follow the enrollment process to choose a provider as your primary care physician.