Siebel eService Administration Guide Addendum for Industry Applications > Siebel Insurance eService > Features in User Interface for Siebel Insurance eService >

Personal Policies List

A personal policy is a contract of insurance with an individual, and not a group. Examples of personal policies are personal life insurance policies and individual health insurance policies. All contacts listed on a policy, both primary insureds and others, can see the policy.

In the Personal Policies / Quotes applet, members can perform the following tasks:

• Check the insureds on their policies.
• View the coverage details of their policies.
• Search for and view the profiles of care providers.
• Change primary care providers.
• Check the status of service requests.
• Submit service requests.
• Find the current cash value of their life insurance policies.
• Submit requests for withdrawals from their life insurance policies.
• View and request loans against their life insurance policies.
• View and request financial transfers relating to their life insurance policies.
• View driver and vehicle information.
• Report a claim.