Creating Service Requests for Oracle BI Cloud Connector Console

You need to create applicable service requests depending on whether you are deploying Fusion applications Release 9.2 data source or Fusion applications Release 10 data source.

For Fusion Applications Release 9.2 Data Source

If you are deploying Fusion applications Release 9.2 data source, then log in to My Oracle Support (support.oracle.com) and create a Service Request to deploy BI Cloud Connector Console on your Fusion applications pod.

This task is part of the Fusion Applications Cloud Source System Deployment Roadmap.

Log an SR, and specify the following details:

Action Problem Type Inputs

Deploy Oracle BI Cloud Connector Console

Specify this information:

Service Type: Oracle Fusion Global Human Resource Cloud Service

Problem Type: Hosting Services – Application

Sub-Problem Type: Deploy Fusion Cloud Adaptor

BIA Deployment: On-premise

User ID: <User ID for Business Intelligence Cloud Connector Console (BICCC) access>

FA POD details: <POD ID>

FA POD: <Stage and Production>

This SR initiates the process for Oracle Hosting Operations to enable data extraction. Provide the Fusion Applications POD details in the SR. This must include the POD identifier (the URL used to access the Fusion environment).

When the SR is resolved, Oracle Cloud Services provides you with the UCM Server and BICCC URLs.

For Fusion Applications Release 10 Data Source

If you are deploying Fusion applications Release 10 data source, then log in to My Oracle Support (support.oracle.com) and create a Service Request to review sizing of your Fusion applications pod for BICCC usage. When the SR is received, the Oracle Cloud Services team will review the available disk space and UCM tablespace on the applicable Fusion applications pod and increase as required.

Note:

In Fusion applications release 10, BICCC is automatically deployed and no separate service request is required to deploy it.

Log an SR, and specify the following details:

Action Problem Type Inputs

Review sizing for BICCC

Specify this information:

Service Type: Oracle Fusion Global Human Resource Cloud Service

Problem Type: Hosting Services – Application

Sub-Problem Type: Review sizing for BICCC

BIA Deployment: On-premise

User ID: <User ID for Business Intelligence Cloud Connector Console (BICCC) access>

FA POD details: <POD ID>

FA POD: <Stage and Production>

This SR initiates the review of available disk space and UCM tablespace on the applicable Fusion pod. Provide the Fusion Applications POD details in the SR. This must include the POD identifier (the URL used to access the Fusion environment).

When the SR is resolved, Oracle Cloud Services provides you with the UCM Server and BICCC URLs.