15 Managing Credit and Collections for Multiple Currencies

This chapter contains the following topics:

15.1 Generating and Reviewing Multicurrency Statements

This section provides an overview of multicurrency statements and discusses how to:

  • Generate multicurrency statements.

  • Set multicurrency processing options for Statement Notification Refresh (R03B500X).

  • Review multicurrency statements.

  • Run the Credit Analysis Refresh program.

15.1.1 Understanding Multicurrency Statements

To generate statements, you run the Statement Notification Refresh program (R03B500X) and specify whether to generate statements in the domestic or foreign currency by setting the Multi-Currency processing option on the Aging tab.

The Statement Notification Refresh program updates amounts in the A/R Notification History (F03B20) and A/R Notification History Detail (F03B21) tables.

After you generate statements, you can review them online. Depending on whether you generate the statement in the domestic or foreign currency, the system displays the information differently:

  • If you generate statements in the domestic currency, when you review the statement, the system displays all transactions and total amounts in the domestic currency only.

    For example, assume the currency of the remit to company is Canadian dollars (CAD) and the transaction currency of the invoices is euro (EUR). You run the Statement Notification Refresh program to generate statements in the domestic currency. On the Statement Review form, the transactions display in CAD.

  • If you generate statements in the foreign currency, when you review the statement, the system displays the transactions on the statement in the currency of the transaction and provides a total amount for each currency.

    For example, assume the currency of the remit to company is CAD and the transaction currencies of the invoices and receipts are EUR and CAD. You run the Statement Notification Refresh program to generate statements in the foreign currency. On the Work With Notifications form, the transactions display in the transaction currency of the invoices, EUR and CAD.

15.1.2 Forms Used to Review Multicurrency Statements

Form Name Form ID Navigation Usage
Work With Notifications W03B202D Statement Reminder Processing (G03B22), Review Statements

Enter ST in the No Ty (notification type) field in the QBE row and click Find.

Review multicurrency statements.

You can also reprint and reset the statement.

Statement Review W03B202I Select a statement to review on the Work With Notifications form. Review the transactions on the statement.

15.1.3 Generating Multicurrency Statements

Select Statement Reminder Processing (G03B22), Statement Notification Refresh.

15.1.4 Setting Multicurrency Processing Options for Statement Notification Refresh (R03B500X)

This section discusses the processing option that is specific to multicurrency processing.

15.1.4.1 Aging

13. Multi-Currency

Specify whether to print statements in the domestic or foreign currency. Values are:

Blank: Domestic Currency. Print the transactions and total amounts on the statement in the domestic currency of the remit to company.

For example, if the currency of the remit to company is Canadian dollars (CAD), the statement prints all foreign currency invoices and receipts (domestic currency invoices and receipts) in CAD.

1: Foreign Currency. Print the transactions on the statement in the currency of the transaction. The system prints transactions and total amounts for each currency.

For example, if the currency of the remit to company is CAD, the statement prints all invoices and receipts in the transaction currency of the invoice.

15.1.5 Reviewing Multicurrency Statements

Access the Review Statements form.

15.1.6 Running the Credit Analysis Refresh Program

Select Credit/Collections Management (G03B15), Credit Analysis Refresh.

15.2 Generating and Reviewing Multicurrency Delinquency Notices

This section provides an overview of multicurrency delinquency notices and discusses how to:

  • Print delinquency notices in multiple currencies.

  • Set multicurrency processing options for A/R Delinquency Notices Print (R03B20) and Tiered Delinquency Notice Print (R03B21).

  • Review multicurrency delinquency notices.

15.2.1 Understanding Multicurrency Delinquency Notices

You use a version of the Credit Analysis Refresh program (R03B525) to print delinquency notices and generate records in the A/R Notification History (F03B20) and A/R Notification History Detail (F03B21) tables. The Credit Analysis Refresh program does not have any processing options that are specific to multicurrency for processing the delinquency notices. The system uses the currency code in the policy to determine the minimum amount required to generate a notice only; it does not use the currency code to determine the currency of the delinquency notice. The currency of the invoices on the delinquency notice are relevant only to the totals that print:

  • If all of the invoices on the delinquency notice are in the same currency, the system prints a total amount past due for all the invoices.

  • If the invoices are in different currencies, the system does not print a total as the amount would be meaningless.

After you generate delinquency notices, you can review and approve or reject them, as necessary, before you print them and update the notification tables.

15.2.2 Forms Used to Review Multicurrency Delinquency Notices

Form Name Form ID Navigation Usage
Work With Notifications W03B202D Statement Reminder Processing (G03B22), Review Delinquency Notices

Enter DL in the No Ty (notification type) field in the QBE row, and then click Find.

Review multicurrency delinquency notices. You cannot reprint or reset delinquency notices.
Notification Review Detail W03B201C On the Work With Notifications form, select a delinquency notice to review.

Select Summary from the Row menu to review the summarized information.

Review the invoices on the delinquency notice. The system displays the base and transaction currency code of the invoice.

15.2.3 Printing Delinquency Notices in Multiple Currencies

Select Statement Reminder Processing (G03B22), Print Delinquency Notices.

15.2.4 Set Multicurrency Processing Options for A/R Delinquency Notices Print (R03B20) and Tiered Delinquency Notice Print (R03B21)

The A/R Delinquency Notices Print and Tiered Delinquency Notice Print programs have the same multicurrency processing option. This section discusses the processing option.

15.2.4.1 Print

Currency Type

Specify whether to print the description of the currency code on the delinquency notice or to print TOTAL CURRENCY BALANCE DUE as static text on the delinquency notice. Values are:

Blank: Print TOTAL CURRENCY BALANCE DUE.

1: Print the description of the currency code.

15.2.5 Review Multicurrency Delinquency Notices

Access the Notification Review Detail form.

15.3 Generating and Reviewing Multicurrency Delinquency Fees

This section provides an overview of multicurrency delinquency fees and discusses how to:

  • Generate multicurrency delinquency fees.

  • Set multicurrency processing options for Generate Delinquency Fees.

  • Review multicurrency delinquency fees.

15.3.1 Understanding Multicurrency Delinquency Fees

You use a version of the Credit Analysis Refresh program (R03B525) to process delinquency fees and generate records in the A/R Fee Journal History (F03B22) and A/R Fee Journal History Detail (F03B23) tables. You specify the currency in which to generate the fee by setting a processing option in the Credit Analysis Refresh program. You can generate the fee in one of these currencies:

  • Company currency.

    This is the base currency of the company assigned to the invoice. If you have invoices for multiple companies with different base currencies, the system generates a separate fee for each currency.

  • Customer currency.

    This is the currency assigned to the customer record. The system generates all fees in the currency specified in the A/B Amount Code field (CRCA) in the customer master record.

  • Invoice currency.

    This is the transaction currency of the invoice. If you have invoices with multiple currencies, the system generates a separate fee for each currency.

Regardless of the currency you select, the system generates one fee invoice record per currency code for each company. For example, if companies 00001 and 00003 are assigned a currency code for Canadian dollars (CAD), the system generates two fee invoices—one for company 00001 for CAD and one for company 00003 for CAD.

After you generate fees, you can review them online and accept or reject them as necessary before the system updates the information to the fee tables.

15.3.2 Forms Used to Review Multicurrency Delinquency Fees

Form Name Form ID Navigation Usage
Work With Delinquency Fee W03B22A Statement Reminder Processing (G03B22), Delinquency Fee Review Review delinquency fees. The form displays the foreign amount subject to fees, the foreign amount of the fee (if generated in the transaction currency), the base and transaction currency codes.
Delinquency Fee Detail W03B22B Select a delinquency fee on the Work With Delinquency Fee form. Review the invoices on which the fee is based, and approve or reject the fee.

15.3.3 Generating Multicurrency Delinquency Fees

Select Statement Reminder Processing (G03B22), Generate Delinquency Fees.

15.3.4 Setting Multicurrency Processing Options for Generate Delinquency Fees (R03B525)

This section discusses the processing option that is specific to multicurrency processing.

15.3.4.1 Fees

7. Currency of Fees

Specify the currency that the system uses to generate delinquency fee invoice records (document type RF). The system uses the most recent exchange rate from the (F0015 table to calculate the currency fee amount. Values are:

1: Company. Generate the fee in the currency that is assigned to the company record that appears on the invoice.

2: Customer. Generate the fee in the currency that is assigned to the CRCA (A/B Amount Codes) field of the customer record in the Customer Master by Line of Business table (F03012).

3: Invoice. Generate the fee in the currency that is assigned to the invoice at the time that the invoice was entered.

Note:

Regardless of the value that you select, the system generates one fee invoice record per currency code for each company. For example, if companies 00001 and 00003 are assigned a currency code for Canadian dollars (CAD), the system generates two fee invoices—one for company 00001 for CAD and one for company 00003 for CAD.

15.3.5 Reviewing Multicurrency Delinquency Fees

Access the Delinquency Fee Detail form.

15.4 Reviewing Customer Accounts in Multiple Currencies

This section provides an overview of the collection management review programs and discusses how to review customer accounts in multiple currencies.

15.4.1 Understanding the Collection Management Review Programs

To generate the collection information, which includes the open, past due and aging days of invoices, you must run Credit Analysis Refresh (R03B525). After you generate the collection information, you can use the online programs to review and manage collection activities:

  • Use the Account Balance Inquiry program (P03B218) to review all past due accounts assigned to a specific collection manager, the open balance of a customer's account as of a certain date, and so on.

    The system displays customer amounts on the Account Balance Inquiry form based on these company numbers:

    • For nonzero companies, the system displays amounts in the currency of the company.

    • For company 00000, the system displays amounts in the currency in the A/B Amounts Codes field of the customer record.

      To review statistical information about an account, select Account Status from the Row menu.

  • Use the Parent/Child Browse program (P03B151) to review account balance information for a parent account and its associated children, including the total open amount of a child account or whether a child account has exceeded its assigned credit limit.

    The system displays customer amounts on the Parent/Child Browse form based on one of these company numbers:

    • For nonzero companies, the system restates and displays amounts in the currency of the company.

    • For company 00000, the system displays amounts in the currency in the A/B Amounts Codes field of the customer record.

15.4.2 Form Used to Review Customer Accounts in Multiple Currencies

Form Name Form ID Navigation Usage
Account Balance Inquiry W03B218B Customer Invoice Entry (G03B11), Account Balance Inquiry Review customer accounts in multiple currencies.

15.4.3 Reviewing Customer Accounts in Multiple Currencies

Access the Account Balance Inquiry form or the Parent/Child Browse form.