Contents
1. Preface
1.1 Introduction
1.2 Audience
1.3 Documentation Accessibility
1.4 Organization
1.5 Related Documents
1.6 Glossary of Icons
2. Maintaining Customer Information Files
2.1 Customer Maintenance
2.1.1 Invoking Customer Maintenance Screen
2.1.2 Personal Tab
2.1.3 Corporate Tab
2.1.4 Additional Tab
2.1.5 Director Tab
2.1.6 Auxiliary Tab
2.1.7 Checklist Tab
2.1.8 MFI Details Tab
2.1.9 Fields Button
2.1.10 Other Basic Customer Information
2.1.11 Cards Button
2.1.12 OFAC Check Button
2.1.13 KYC Details Button
2.1.14 Joint Venture Button
2.1.15 NSF Blacklist Status Button
2.1.16 Documents Button
2.1.17 Account Details Button
2.1.18 MT920 Button
2.1.19 Group Button
2.1.20 Linked Entities Button
2.1.21 Viewing Customer Information
2.2 Customer Category Maintenance
2.2.1 Defining Customer Category
2.2.2 Invoking Customer Category Screen
2.2.3 Creating Customer Categories
2.3 Customer Group Maintenance
2.3.1 Maintaining Customer Groups
2.3.2 Maintaining Limits for Customer Group
2.4 Customer Segment Maintenance
2.4.1 Maintaining Customer Segment
2.4.2 Viewing Customer Segment Summary Screen
2.4.3 Associating Segment Code to Customer
2.4.4 Viewing Customer Segment Association Summary Screen
2.5 Capturing Customer Prefixes
2.6 Storing Authorized Variations of Customer’s Name
2.7 Quick Customer Addition
2.7.1 Invoking Quick Customer Addition Screen
2.7.2 Personal Tab
2.7.3 Corporate Tab
2.7.4 Check List Tab
2.7.5 Account Details Button
2.7.6 MIS Button
2.7.7 Fields Button
2.7.8 Change Log Button
2.7.9 Viewing Quick Customer Addition Summary
2.8 Employer Maintenance
2.9 Tax Waiver Maintenance
2.9.1 Maintaining Waiver for Customer Tax Group
2.9.2 Maintaining Tax Allowance Limit for Customers
2.10 Maintaining Risk Category for Customers
2.11 Maintaining Customer Ownership
2.12 Viewing Customer Net Worth Report
2.13 Customer Relationship Maintenance
2.13.1 Maintaining Types of Relationships
2.13.2 Maintaining Relationships between Customers
2.14 Float Days Maintenance
2.14.1 Maintaining Float Days for Outward Clearing Customer Transactions
2.14.2 Extending Float Days for Outward Clearing Transaction
2.14.3 Extending Float Days of a Specific Outward Clearing Transaction
2.14.4 Float Extension Batch Process
2.15 Account Address Location Maintenance
2.16 KYC Maintenance
2.16.1 Maintaining KYC Type
2.16.2 Maintaining Customer KYC Details
2.16.3 Corporate Customer Tab
2.16.4 Corporate or Audit HO Details Tab
2.16.5 Financial Customer Button
2.16.6 Fields Button
2.17 Alphabet Equivalent Maintenance
2.17.1 Maintaining Alphabet Equivalents
2.17.2 Viewing Alphabet Equivalent Summary
2.18 Creating a Message Advice Format
2.19 Customer Closure Data from Channels
2.20 Searching for Customers
3. Maintaining Mandatory Information
3.1 NSF Level Maintenance
3.1.1 Maintaining NSF Cheque Level
3.1.2 Action Components in NSF Level
3.1.3 Advice Button
3.1.4 Maintaining NSF Cheque Parameter
3.1.5 Mutual Settlement Transaction
3.2 Maintaining Narratives
3.3 Instruction Maintenance
3.3.1 Maintaining Customer Instruction Details
3.3.2 Viewing Customer / Account Instructions on ‘F6’ Key-Press
3.3.3 Viewing Customer / Account Instruction Details in Override Screen
3.3.4 Viewing the Instructions Summary
3.4 Lead Details Maintenance
3.4.1 Maintaining Lead Details
3.4.2 Product Code Tab
3.4.3 Offer Details Tab
3.5 Service Request Maintenance
3.5.1 Maintaining Service Request Input Details
3.5.2 Viewing Service Request Details
3.6 Maintaining Location Details
3.7 Capturing Algorithm Details in Oracle FLEXCUBE
3.8 Generating Procedure for Algorithm
3.9 Maintaining Deposits Instructions
4. Foreign Account Tax Compliance Act
4.1 Maintaining FATCA Product
4.2 Customer Type-wise FATCA Maintenance
4.2.1 Maintaining Customer Type-wise FATCA Parameters
4.2.2 Viewing Customer Type-wise FATCA Parameters
4.3 Entity FATCA Classification
4.3.1 Maintaining Customer FATCA Classification
4.3.2 Viewing Customer FATCA Classification
4.4 Criteria for Applying US Indicia
4.5 Tracking FATCA Customers
4.6 Viewing FATCA Withholding Log
4.7 FATCA Referral Processing
4.7.1 Processing FATCA Referral Transactions
4.7.2 Viewing Referral Processing Summary
4.8 FATCA Rule Maintenance
4.8.1 Maintaining FATCA Withholding Rule
4.8.2 System Data Elements
4.8.3 Expression Builder
4.8.4 Viewing FATCA Rule Summary
4.8.5 Reporting Income Code Maintenance
4.9 Intraday Batch Maintenance
4.9.1 Maintaining Intraday Batches
4.9.2 Processing FATCACOM Batch
4.9.3 Processing FATCAEXT Batch
4.10 Post EOTI Batch Maintenance
4.10.1 Processing FATCAINC Batch
4.11 Data Population into Data Stores
4.11.1 FATCA Classification Data Population into Data Stores
4.11.2 Automatic Population of Check List for Due Diligence
4.12
FATCA Obligation Population and Classification Scenarios
5. Processing Referrals in Oracle FLEXCUBE
5.1 Referral Queues
5.1.1 Viewing Transactions in Referral Queue
5.1.2 Invoking the Referral Queue Screen
5.2 Maintenance Required for Referral Processing
5.2.1 Enabling Referral Required Option
5.2.2 Specifying Referral Cut-off Time
5.2.3 Enabling Netting Required Option
5.2.4 Enabling Limit Maintenance Screen
5.2.5 Future-dated Funds Transfers (FT)
5.2.6 Standing Instructions (SI)
5.2.7 Payments and Collections (PC)
5.2.8 Clearing (CG) Transactions
6. Provisioning for Customer Accounts
6.1 Status Processing
6.1.1 Specifying Basis for Status Processing
6.1.2 Status Processing at Group/CIF Level
6.1.3 Processing at Individual Contract/Account Level
6.2 Setting up Customer Groups for Provisioning
6.3 Setting up Customer Classifications for Status Processing
6.4 Exposure Category Maintenance
6.4.1 Setting up Exposure Categories
6.4.2 Specifying Status-wise Provisioning Percentages for Each Exposure Category
6.4.3 Specifying Exposure Category for Customer
6.5 Maintaining Rules for Provisioning
6.6 Derivation Rules for Status Change
6.7 Provision Processing for Accounts
6.7.1 The Provisioning Batch
6.7.2 Specifying Frequency at which Provisioning Batch is Executed
6.8 Computation of Provision Amount
6.9 Specifying Rebooking Provision Entries
6.10 Maintaining Accounting Entries for Provisioning
7. Customer Information Query
7.1 Customer Position Maintenance
7.1.1 Invoking Customer Position Screen
7.1.2 Accounts Tab
7.1.3 Loans Tab
7.1.4 Deposits Tab
7.1.5 FX Tab
7.1.6 FT Tab
7.1.7 Collaterals Button
7.1.8 Assets/Liabilities Button
7.1.9 Limits Button
7.1.10 MIS Button
7.1.11 Projections Button
7.1.12 Accounting Button
7.2 Customer Account Balance Query
7.2.1 Viewing Customer Account Balance
7.2.2 Account Statistics Button
7.2.3 Account Details Button
7.3 Overdrawn Accounts Query
7.4 Uncollected Funds Query
8. 360 Degree Customer View
8.1 360 Degree Retail Customer Summary
8.1.1 Invoking 360Degree Retails Customer View Screen
8.1.2 Viewing 360 Degree Retail Customer Details
8.1.3 Reports Button
8.1.4 Summary Tab
8.1.5 Profile Tab
8.1.6 Accounts Summary Button
8.1.7 Loans Tab
8.1.8 Events Tab
8.1.9 Schemes Tab
8.1.10 Alerts Tab
8.1.11 Limits Tab
8.1.12 Payments Tab
8.1.13 Is-Deposits Tab
8.1.14 Is-Financing Tab
8.1.15 External Products Details
8.1.16 Investor Fund Details Tab
8.1.17 Viewing 360Degree Corporate Customer Details
8.1.18 Summary Tab
8.1.19 Profile Tab
8.1.20 Image Button
8.1.21 Linked Customers Button
8.1.22 Locker Details Button
8.1.23 Directors Button
8.1.24 Linked Entity Button
8.1.25 KYC Details Button
8.1.26 Fields Button
8.1.27 MIS Button
8.1.28 Deposits Tab
8.1.29 Account Signatory Tab
8.1.30 Standing Instruction Button
8.1.31 Periodic Instructions Button
8.1.32 Transactions Button
8.1.33 Cheques Button
8.1.34 Statement Generation Button
8.1.35 Cards Button
8.1.36 Others Button
8.1.37 Account Signatory Button
8.1.38 Loans Tab
8.1.39 Trade Tab
8.1.40 Treasury Tab
8.1.41 Events Tab
8.1.42 Schemes Tab
8.1.43 Alerts Tab
8.1.44 Limits Tab
8.1.45 Payment Tab
8.1.46 Is-Deposits Tab
8.1.47 Is-Financing Tab
8.1.48 Is-Trade Tab
8.1.49 Is-Treasury Tab
8.1.50 External Products Tab
8.1.51 Investor Fund Details Tab
9. Glossary
9.1 Important Terms
10. Reports
10.1 Maintaining Printing Options for Reports
10.2 IRA Statement Reports
10.2.1 Generating IRA Statement Reports
10.2.2 Selection Options
10.2.3 Contents of the Report
10.3 Minimum Withdrawal Advice Reports
10.3.1 Generating Minimum Withdrawal Advice Reports
10.3.2 Apart from the header the following details are printed for the report:
10.4 Charge Advice Reports
10.4.1 Generating Charge Advice Reports
10.4.2 Contents of the Report
10.5 IRS Form 5498
10.5.1 Generating IRS Form 5498
10.5.2 Generating Form 5498 as Part of Initial Filing
10.5.3 Generating Form 5498 after Tax Filing
10.5.4 Details printed on Form 5498
10.6 IRS Form 1099-R
10.6.1 Generating IRS Form 1099-R
10.6.2 Generating Form 1099-R as Part of Initial Filing
10.6.3 Generating Form 1099-R after Tax Filing
10.6.4 Details printed on Form 1099-R
10.7 Customer Account Opening Confirmation Report
10.8 Report for NSF Returned Cheque
10.8.1 Generating Report for NSF Returned Cheque
10.8.2 Contents of the Report
10.9 Report of Blacklisted Customers
10.9.1 Generating Blacklisted Customers Report
10.9.2 Contents of the Report
10.10 Report of Blacklisted Customers from Central Bank
10.10.1 Generating Central Bank Blacklisted Customers Report
10.10.2 Contents of the Report
10.11 Report for Actions Triggered During NSF Status Change
10.11.1 Generating Actions Triggered During NSF Status Change Report
10.11.2 Contents of the Report
10.12 Netting Report
10.12.1 Generating Netting Report
10.12.2 Contents of the Report
10.13 Combined Statement Reports
10.13.1 Generating Combined Statement Reports
10.13.2 Contents of the Report
10.14 Missing Signature Report
10.14.1 Generating Missing Signature Report
10.14.2 Contents of the Report
10.15 Large Credit Transaction Report
10.15.1 Generating Large Credit Transaction Report
10.15.2 Contents of the Report
10.16 Large Debit Transaction Report
10.16.1 Generating Large Debit Transaction Report
10.16.2 Contents of the Report
10.17 Daily Account Opening Statistics Report
10.17.1 Generating Daily Account Opening Statistics Report
10.17.2 Contents of the Report
10.18 Dormant Account Reactivated Report
10.18.1 Generating Dormant Account Reactivated Report
10.18.2 Contents of the Report
10.19 360 Degree Customer Report
10.19.1 Generating 360 Degree Customer Report
10.19.2 Contents of the Report
10.20 Netting Group Transaction Report
10.20.1 Generating Netting Group Transaction Report
10.20.2 Contents of the Report
10.21 Print Maintenance Control Log Report
10.21.1 Generating Print Maintenance Control Log Report
10.21.2 Contents of the Report
11. Function ID Glossary