Oracle Utilities Customer Care and Billing

License Information User Guide

Release 2.4.0 Service Pack 3

E63271-01

June 2015

Oracle Utilities Customer Care and Billing License Information User Guide

E63271-01

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Licensing Information

Product

Subproduct

Licensing Description

Oracle Utilities Customer Care and Billing for Residential Customers

Oracle Utilities Customer Care and Billing Base for Residential Customers

Oracle Utilities Customer Care and Billing Base for Residential Customers provides the core functionality for customer and financial data management, CRM functionality, and field operations capabilities.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

Restrictions :

Only customers that have licensed Oracle Utilities Customer Self Service can utilize the Oracle Utilities Customer Care and Billing XAI Inbound Services used by Oracle Utilities Customer Self Service.

Oracle Utilities Customer Care and Billing Credit and Collections for Residential Customers

Oracle Utilities Customer Care and Billing Credit and Collections for Residential Customers supports collection activities by helping to segment the customer base and respond when payments are not forthcoming.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Residential Customers.

Oracle Utilities Customer Care and Billing Rating and Billing for Residential Customers

Oracle Utilities Customer Care and Billing Rating and Billing for Residential Customers includes engines that can perform complex calculations to produce bills with various sets of charges.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Residential Customers.

Oracle Utilities Customer Care and Billing Rating and Billing for Interval Data for Residential Customers

Oracle Utilities Customer Care and Billing Rating and Billing for Interval Data for Residential Customers provides functionality to manage time-series data and transform this data for use in complex billing scenarios.

Included Products :

For existing customers that have licensed Oracle Utilities Customer Care and Billing Rating and Billing for Interval Data for Residential Customers, this includes licenses to Oracle Utilities Meter Data Management and Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management. Use of Oracle Utilities Meter Data Management is restricted to the following functions solely to support use of billing functions in Oracle Utilities Customer Care and Billing:

•

Loading interval data*

•

Limited interval data validation, editing, and estimation (VEE) functionality (restricted to: Interval Size Validation, Interval Spike Check, and Interval Averaging Estimation)

•

Creating usage transactions and bill determinants to support interval billing processes.

Any other use is not included and requires a separate full use license for Oracle Utilities Meter Data Management.

* Interval data is defined as meter readings or quantities read at fixed time periods of at least once per hour (interval data does not include scalar/register readings or device events).

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Rating and Billing for Residential Customers

Oracle Utilities Customer Care and Billing Cashiering for Residential Customers

Oracle Utilities Customer Care and Billing Cashiering for Residential Customers includes advanced online payment features to support the process of accepting different types of payments, such as CIS and Non CIS payments, and payments in alternate or multiple currencies.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Credit and Collections for Residential Customers

Oracle Utilities Customer Care and Billing Task Optimization Tools for Residential Customers

Oracle Utilities Customer Care and Billing Task Optimization Tools for Residential Customers is a set of browser-based tools used to develop custom user interfaces and extend the application without the need for database changes or complex programming.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Residential Customers.

Oracle Utilities Customer Care and Billing Archiving for Residential Customers

Oracle Utilities Customer Care and Billing Archiving for Residential Customers contains a set of processes, algorithm types, and ILM-specific fields to support Information Lifecycle Management (ILM) for a number of high volume transactional data objects. The processes identify eligible historical records to facilitate the migration of data to lower cost storage or archived database.

Information Lifecycle Management (ILM) is a methodology designed to manage data with a combination of processes, policies, software and hardware so that the appropriate technology can be used for each phase of the lifecycle of the data.

Prerequisites :

•

Oracle Database Server

Enterprise Edition

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Residential Customers.

Oracle Utilities Customer Care and Billing Customer Program Management for Residential Customers

Oracle Utilities Customer Care and Billing Customer Program Management for Residential Customers provides the ability to implement a variety of initiatives to encourage targeted customers to participate in a specific program or programs. It allows a structured marketing effort for each initiative to be configured, an initiative's individual leads to be assigned and managed by a dedicated group of specialized users, and specific business processing to be applied based on the customer's specific response to an initiative.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Residential Customers.

Oracle Utilities Customer Care and Billing for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers provides the core functionality for customer and financial data management, CRM functionality, and field operations capabilities.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

Restrictions :

Only customers that have licensed Oracle Utilities Customer Self Service can utilize the Oracle Utilities Customer Care and Billing XAI Inbound Services used by Oracle Utilities Customer Self Service.

Oracle Utilities Customer Care and Billing Credit and Collections for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Credit and Collections for Commercial & Industrial Customers supports collection activities by helping to segment the customer base and respond when payments are not forthcoming.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers.

Oracle Utilities Customer Care and Billing Rating and Billing for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Rating and Billing for Commercial & Industrial Customers includes engines that can perform complex calculations to produce bills with various sets of charges.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers.

Oracle Utilities Customer Care and Billing Rating and Billing for Interval Data for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Rating and Billing for Interval Data for Commercial & Industrial Customers provides functionality to manage time-series data and transform this data for use in complex billing scenarios.

Included Products :

For existing customers that have licensed Oracle Utilities Customer Care and Billing Rating and Billing for Interval Data for Commercial & Industrial Customers, this includes licenses to Oracle Utilities Meter Data Management and Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management. Use of Oracle Utilities Meter Data Management is restricted to the following functions solely to support use of billing functions in Oracle Utilities Customer Care and Billing:

•

Loading interval data*

•

Limited interval data validation, editing, and estimation (VEE) functionality (restricted to: Interval Size Validation, Interval Spike Check, and Interval Averaging Estimation)

•

Creating usage transactions and bill determinants to support interval billing processes.

Any other use is not included and requires a separate full use license for Oracle Utilities Meter Data Management.

* Interval data is defined as meter readings or quantities read at fixed time periods of at least once per hour (interval data does not include scalar/register readings or device events).

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Rating and Billing for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Cashiering for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Cashiering for Commercial & Industrial Customers includes advanced online payment features to support the process of accepting different types of payments, such as CIS and Non CIS payments, and payments in alternate or multiple currencies.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Credit and Collections for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Task Optimization Tools for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Task Optimization Tools for Commercial & Industrial Customers is a set of browser-based tools used to develop custom user interfaces and extend the application without the need for database changes or complex programming.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers.

Oracle Utilities Customer Care and Billing Archiving for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Archiving for Commercial & Industrial Customers contains a set of processes, algorithm types, and ILM-specific fields to support Information Lifecycle Management (ILM) for a number of high volume transactional data objects. The processes identify eligible historical records to facilitate the migration of data to lower cost storage or archived database.

Information Lifecycle Management (ILM) is a methodology designed to manage data with a combination of processes, policies, software and hardware so that the appropriate technology can be used for each phase of the lifecycle of the data.

Prerequisites :

•

Oracle Database Server

Enterprise Edition

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers.

Oracle Utilities Customer Care and Billing Customer Program Management for Commercial & Industrial Customers

Oracle Utilities Customer Care and Billing Customer Program Management for Commercial & Industrial Customers provides the ability to implement a variety of initiatives to encourage targeted customers to participate in a specific program or programs. It allows a structured marketing effort for each initiative to be configured, an initiative's individual leads to be assigned and managed by a dedicated group of specialized users, and specific business processing to be applied based on the customer's specific response to an initiative.

Prerequisites :

•

Oracle Database Server

Standard and Enterprise Editions are supported.

Note : Oracle Database Enterprise Edition and the Partitioning and Advanced Compression options are not mandatory but recommended. Standard Edition should only be considered suitable for very small, pilot projects or development environments where scalability, performance, and database size-on-disk are not important considerations. Oracle Database Enterprise Edition, including the Advanced Compression and Partitioning options, is strongly recommended in all other situations.

•

Oracle WebLogic Server or IBM Websphere

For Oracle WebLogic Server, Standard and Enterprise (required if using application clustering) Editions are supported.

•

Oracle Utilities Customer Care and Billing Base for Commercial & Industrial Customers.

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Notice Concerning Usage of Concurrent

All classes are released to the public domain and may be used for any purpose whatsoever without permission or acknowledgment. http://g.oswego.edu/dl/classes/EDU/oswego/cs/dl/util/concurrent/intro.html

Notice Concerning Usage of DOM4J

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Notice Concerning Usage of International Components for Unicode (ICU4J)

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Notice Concerning Usage of Jaxen

Copyright 2003-2006 The Werken Company. All Rights Reserved.

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Notice Concerning Usage of JCIP Annotations

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Notice Concerning Usage of SLF4J

SLF4J source code and binaries are distributed under the MIT license.

Copyright (c) 2004-2008 QOS.ch

All rights reserved.

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

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Notice Concerning Usage of Staxmate

Copyright (c) 2007, Tatu Saloranta

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THIS SOFTWARE IS PROVIDED BY <copyright holder> ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL <copyright holder> BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Notice Concerning Usage of XMLPULL

XMLPULL API IS FREE

All of the XMLPULL API source code, compiled code, and documentation contained in this distribution *except* for tests (see separate LICENSE_TESTS.txt) are in the Public Domain.

XMLPULL API comes with NO WARRANTY or guarantee of fitness for any purpose.

Initial authors: Stefan Haustein and Aleksander Slominski

2001-12-12

Notice Concerning Usage of XMLUnit

Copyright (c) 2001-2007, Jeff Martin, Tim Bacon

All rights reserved.

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Notice Concerning Usage of XStream

Copyright (c) 2003-2006, Joe Walnes

Copyright (c) 2006-2007, XStream Committers

All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of

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Neither the name of XStream nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

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Notice Concerning Usage of YUI

Copyright © 2012 Yahoo! Inc. All rights reserved.

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