An Enablement Service Pack is used to improve your efficiency in developing, publishing and deploying content for your audience. The service packs may contain new features, updated capabilities and fixes to problems.
The service pack installer will determine the configuration to update based on the location you specify. If you are planning to update both the Developer and Knowledge Center, you will have to run the installer twice. If you have multiple instances of both the Developer and Knowledge Center installed, the default path will be the last installed instance of either the Developer or Knowledge Center. You must run the service pack installer multiple times to update each instance.
The recommended order to apply a service pack to the Developer is as follows:
The recommended order to apply a service pack to Knowledge Center is as follows:
Note: Typical releases include bug fixes and enhancements that may result in changes to various publishing styles in the Developer. When you apply a service pack, you can upgrade any custom document publishing styles you have created in the Library. The capability to upgrade a publishing style only applies to document outputs (System Process, Training Guide, Instructor Manual, Test Document, Test Case, Job Aid, and Presentation). If a publishing style is not upgraded, it will not be available for publishing. You are therefore advised to reapply any customizations to the appropriate default publishing style or styles that are not or cannot be automatically upgraded after applying the service pack.
Important 12.1.0.2 Upgrade Note: The service pack information in this chapter does not pertain to the 12.1.0.2 upgrade. The procedure for upgrading to 12.1.0.2 upgrade differs from previous upgrades. The setup for the 12.1.0.2 upgrade proceeds through all of the screens as found in a new installation. During the setup, if you select the same destination folder as your current installation, the setup will upgrade the installation. If you select a new folder location, the setup will create a new 12.1.0.2 server installation and leave the existing installation with the old version intact. See the Developer Installation chapter in the Installation and Administration guide for more information about using the Install Wizard.