When the user launches a topic in the Player in Do It! mode using Firefox, the Do It! mode window will not stay on top as they interact with the target application window. To allow the Do It! window to stay on top, the user must have the Stay-on-Top plug-in installed on their client workstation. The plug-in maintains a list of trusted sites which are allowed to have stay-on-top windows.
The plug-in can be installed in one of three ways:
Deployed by the system administrator via the SmartHelp installer
The administrator pushes out the SmartHelp.exe to each user's machine. See Use the SmartHelp Installer in the Install SmartHelp for Browser-based Applications in the Implement In-Application Support chapter of the In-Application Support manual for instructions on how to create a silent install script.
Downloaded and installed on the user's machine
The administrator provides the user with the location of the SmartHelp.exe file and instructions on how to run the executable to install the SmartHelp button in Firefox, including the URL to the content. See Use the SmartHelp Installer in the Install SmartHelp for Browser-based Applications in the Implement In-Application Support chapter of the In-Application Support manual for specific instructions.
Run the SmartHelpSetup.html from the user's machine
The administrator must set the appropriate MIME types on the web server, provide the user with the location of the SmartHelpSetup.html file to install the SmartHelp button in Firefox, provide the user with information on post installation tasks such as adding the button to the tool bar via Customize option (if necessary) and add the location of the deployed content to the add-on exception list. See Install SmartHelp for Mozilla Firefox in the Install SmartHelp for Browser-based Applications in the Implement In-Application Support chapter of the In-Application Support manual for specific instructions.
After the plug-in is installed and the user launches a topic in Do It! mode for the first time, the Stay-on-Top dialog opens and prompts the user with these options:
Always: The site is added to the list of trusted sites and Do It! mode will stay on top. The user is not prompted when Do It! mode is launched in subsequent sessions.
Just this time: The site stays on top for this session. The next time Do It! mode launches, the user is prompted to allow it.
Never: The site is added to the list of denied sites and does not stay on top.
The user's choice affects how the web site is treated on future launches. Each time the Player is launched, the URL is checked against a list of trusted sites for the plug-in. The list of trusted sites is maintained on the Stay-On-Top Preferences dialog box. The user can access this dialog box from the Preferences button on the Stay-On-Top dialog box or from the Stay-On-Top Preferences item on the Firefox Tools menu.