9 Working with Fulfillment Modes

A fulfillment mode denotes whether the order is intended for delivery to fulfillment systems, for testing purposes only, to request a target fulfillment system, and so forth. Every in-bound customer order that Oracle Communications Order and Service Management (OSM) receives can specify a fulfillment mode. In Oracle Communications Design Studio, you create the fulfillment modes that OSM receives from your order capture systems. Fulfillment modes enable you to vary the order components that are created in an orchestration sequence for a single type of order.

When you define multiple fulfillment modes, OSM can receive two identical incoming orders, each with a different fulfillment mode, and each fulfillment mode defined with a different orchestration sequence. OSM generates a different orchestration plan for each incoming order (based on the fulfillment mode and the associated orchestration sequence), each containing a unique set of executable order components targeted to edge fulfillment systems, and each managed by a unique set of dependencies among the line items.

When modeling fulfillment modes, refer to the following topics:

Related Topics

Working with Order Components

Working with Orchestration Sequences