6 Working with Orchestration Processes

Orchestration processes enable Oracle Communications Order and Service Management (OSM) to fulfill incoming customer orders across participating fulfillment systems. Orchestration processes are dynamically generated at run time, based on process data that you configure in Oracle Communications Design Studio.

OSM decomposes incoming orders defined as orchestration process orders into logical groupings of order line items, called order components. Order components contain all of the line items that are necessary to send to specific downstream fulfillment systems. Each order component represents a system interaction to a local fulfillment system.

An orchestration process is associated with one orchestration sequence. Orchestration sequences describe how OSM organizes the line items on incoming orders into the order components to be sent to external system.

When working with orchestration processes, refer to the following topics: