Chapter 19: Setting Up Customer Service Values | Contents | SCVs | Search | Glossary | Reports | XML | Index | Chapter 21: Setting Up Forecasting Values |
Chapter 20: Setting Up FAX Interface Values
Purpose: The FAX Interface section of the System Control file defines parameters that control:
• Immediate or batch faxes
• Fax user profile
• System information
Note: If you have not purchased the FAX Interface, you do not need to complete the system control values in this section.
For more information: For instructions and screen samples on how to create, change, delete, and copy a system control value, see Chapter 12: System Control File Components.
What is FastFax? The FAX Interface works in conjunction with a third-party product called FastFax supplied by Quadrant Software. The FAX Interface allows you to fax selected information without printing it first and then passing it through a fax machine.
FastFax is integrated with the system in these ways:
• Fax purchase orders to a vendor by batch
• Fax a purchase order immediately when it requires reprinting, or by pressing a function key at the purchase order header screen in purchase order entry, maintenance, and inquiry
• Fax accounts payable and accounts receivable invoices to a vendor
• Fax customer service letters immediately or by batch
• Fax drop ship picks by batch to a vendor
Additional references: For additional information about the FAX Interface, please refer to the following two manuals, published by Quadrant Software:
• FastFax System Administrator Guide
• FastFax User Guide
FastFax capability: FastFax provides three fax capabilities:
1. Immediate faxing - when a fax must be sent in minutes.
2. Batch faxing - when either a large number of faxes will be sent or the information is not needed by the recipient immediately.
3. Ad-hoc faxing - when you want to fax information that is not integrated with an application, such as screen images or spool file documents.
Quick Reference of FAX Interface System Control Values
This table describes briefly each system control value for the Fax Interface application area and lists the control value, a short definition, other control values to which you should refer in this section, if necessary, and a column where you can indicate the value that you assigned for your company.
If you have more than one company on your system, make a copy of this table for each company on your system.
Company: ______________________________
System Control Value |
Description |
Your Value |
Indicates if you are using the FastFax software. |
Yes/No: |
|
Defines the name of the FAX interface product being used. |
Code: |
|
Indicates if the system should print a hard copy of the faxed document. |
Yes/No: |
|
Defines the name of the user profile required to use FastFax. |
Code: |
|
Defines the priority number for a batch fax. |
Number: |
|
Defines the priority number for an immediate fax. |
Number: |
|
Defines the name of the FAX library for the FastFax software. |
System name: |
|
Defines the name of the output queue used by FastFax. |
System name: |
Purpose: Use this screen to indicate if you will use the FAX interface.
MSR0052 OPEN Change System Control Value 1/12/94 17:10:19
Description . : Fax Available
Yes/No . . . . Y (Y,N) Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 100
F3=Exit F12=Cancel |
Yes/No field: Enter Y in this field if you will use the FastFax interface software. This interface gives you the ability to fax selected information directly from the system's functions without having to print it first and then passing it through a FAX machine. The FAX interface has been integrated with purchase order printing, invoice printing, drop ship pick printing, and customer service letters. For more information on working with FAX information, see the System Administrator's Guide.
Otherwise, enter N if you are not using this FastFax software. You will not be able to select fax options at the Select Vendors for Drop Ship Screen.
Purpose: Use this screen to define the name of the FAX product that you will use to fax information.
MSR0051 OPEN Change System Control Value 1/12/94 17:15:21
Description . : FAX Product Name
Code . . . . . FASTFAX FASTFAX
Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 200
F3=Exit F12=Cancel |
Code field: Enter the name of the FAX product that you will use to fax information. This product has been integrated with the system, allowing you to fax purchase orders, drop ship picks, invoices, and customer service letters directly without printing them first and then faxing them.
FastFax is the only FAX product that is integrated with the system at this time.
Purpose: Use this screen to indicate if the system should automatically print a copy of each document that is sent using the FastFax software.
MSR0052 OPEN Change System Control Value 1/12/94 17:19:14
Description . : Fax and Print
Yes/No . . . . Y (Y,N) Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 300
F3=Exit F12=Cancel |
Yes/No field: If you enter Y in this field, the system will print a copy of each document (including drop ship pick slips, invoices, and customer service letters) that is sent using the FastFax software. You can override this print option when you are choosing to fax a document.
See Possible Drop Ship Output for an overview of fax and print options at the Select Vendors for Drop Ship Screen.
If you enter N, a copy of the faxed document will not be printed.
Purpose: Use this screen to define the name of the user profile required by the FastFax system to generate faxes from the system.
MSR0051 OPEN Change System Control Value 1/12/94 17:22:04
Description . : FAX API User Profile
Code . . . . . RETAIL RETAIL
Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 400
F3=Exit F12=Cancel |
Code field: Enter the name of the user profile required by the FastFax system to generate faxes. This user profile defines the attributes of each document faxed from the system so that each document has the same appearance and cover page information.
A document's attributes can be overridden when the document enters the FastFax system.
Note: In order to use the FastFax system, a user profile must be set up for each operator in the Work with FastFax User Profiles function. See the System Administrator's Guide for more information.
FAX Batch Priority Number (B57)
Purpose: Use this screen to define the priority that will be assigned to faxes sent by batch.
MSR0054 OPEN Change System Control Value 1/12/94 17:24:30
Description . : FAX Batch Priority Number
Number . . . . 71 Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 500
F3=Exit F12=Cancel |
Number field: Enter the default priority that will be assigned to each fax sent by batch. This priority assures that each fax with this priority will be sent during the time reserved for batch faxes.
For example, if the FastFax system has determined that faxes with a priority between 70 and 80 be sent by batch, all faxes with the priority of 71 (the value defined in this field) would be sent by batch.
Fax priority schedule:
Priority |
Description |
50-69 |
Faxes will be placed in the send queue in RDY (ready) status. |
70-79 |
Faxes will be sent after 6:00 p.m. on the current day |
80-89 |
Faxes will be sent after 10:00 p.m. on the current day |
90-98 |
Faxes will be sent after midnight on the current day |
99 |
The fax will be placed on hold in the send queue |
Faxes will be sent based on priority; 1 = highest priority; 99 = lowest priority.
Immediate Priority Number (B58)
Purpose: Use this screen to define the priority that will be assigned to faxes sent by immediately.
MSR0054 OPEN Change System Control Value 1/12/94 17:26:54
Description . : Immediate Priority Number
Number . . . . 50 Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 600
F3=Exit F12=Cancel |
Number field: Enter the default priority that will be assigned to a fax sent immediately. This priority assures that each fax with this priority will be sent immediately, once you request a fax to be issued.
For example, if the FastFax system has determined that faxes with a priority between 50 and 69 be sent by batch, all faxes with the priority of 50 (the value defined in this field) would be sent immediately.
Purpose: Use this screen to define the name of the library that contains the FAX software you will use.
MSR0053 OPEN Change System Control Value 1/12/94 16:44:22
Description . : Fax Library
System name . . FASTFAX Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 30
F3=Exit F12=Cancel |
System name: Enter the name of the library that contains the Fast FAX software. This library name is supplied by the Fast FAX system. This is a 10-position, alphanumeric field.
Purpose: Use this screen to define the name of the output queue used by the FastFax interface.
MSR0053 OPEN Change System Control Value 1/12/94 17:04:23
Description . : Fax Output Queue
System name . . FASTFAXAPI Narrative . . .
Application . : FAX Applic group . ALL Sequence# . . . 40
F3=Exit F12=Cancel |
System name: Enter the name of the output queue that FastFax uses. This name is delivered with the FastFax software. All documents to be sent using the FastFax software must be directed to this output queue. This is a 10-position, alphanumeric field.
Chapter 19: Setting Up Customer Service Values | Contents | SCVs | Search | Glossary | Reports | XML | Index | Chapter 21: Setting Up Forecasting Values |
IN03_09 CWDirect 18.0 August 2015 OTN