Application Compatibility

The following table lists the supported client-side operating systems and web browsers, and the software tested and required for using Enterprise Back Office features:
Component Compatible Versions

Client Operating System

  • Microsoft Windows 8.1

  • Microsoft Windows 8

  • Microsoft Windows 7

  • Microsoft Windows Vista

Remote Transfer Agent (RTA) Operating System

  • Microsoft Windows 10

  • Microsoft Windows 7

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2012 R2

  • Microsoft Windows Server 2008 R2

Web Browser

  • Microsoft Internet Explorer 11

  • Microsoft Internet Explorer 10

  • Microsoft Internet Explorer 9

  • Mozilla Firefox (Not compatible with the RTA download.)

Microsoft Excel (for iQuery)

  • Microsoft Excel 2013

  • Microsoft Excel 2010

PDF Reader

  • Adobe Reader

Java Runtime Environment (JRE)

(RTA only)

JRE is required for downloading and using the RTA. It does not apply to Inventory Management.

Enterprise Back Office was tested for the latest versions at the time of release:
  • JRE 1.8 (32–bit)

  • JRE 1.7 (32–bit) (Microsoft Windows Server 2016 supports JRE 1.7 Update 80)