Installation Guide for Oracle Billing Insight > Installing Oracle Billing Insight >

Uninstalling Oracle Billing Insight

You can uninstall and remove Oracle Billing Insight components and deployed J2EE applications using the Oracle Billing Insight Uninstaller.

Uninstall Oracle Billing Insight from the database server first, then uninstall it from the application server.

Note that the Uninstaller does not delete any directories that contain files modified since installation. Instead, it lists these items, which you must then remove manually.

Oracle Billing Insight does not provide a log for uninstalling; steps to capture the uninstall debug log are included in the following procedure.

This task is a step in Roadmap for Installing Oracle Billing Insight 7.0.

To uninstall Oracle Billing Insight

1. Stop your application server.
2. Stop your database instance and your database server.
3. Navigate to the Uninstall folder of your Oracle Billing Insight home directory.
4. On UNIX, direct debug output to either the console or to a file.
   • Console. Enter the following commands:

    export LAX_DEBUG=true

   - or - setenv LAX_DEBUG true - or - LAX_DEBUG=true set LAX_DEBUG 

   • File. Enter the following commands:

   setenv LAX_DEBUG /export/home/temp/uninstall.log

   set LAX_DEBUG=/export/home/temp/uninstall.log

5. Start the Oracle Billing Insight Uninstaller:
   • UNIX. Run the Uninstall_BillingInsight script, located in the EDX_HOME/Uninstall directory. In the path, EDX_HOME is the location where Oracle Billing Insight is installed.
   • Windows. Click the Uninstall BillingInsight.exe file icon; immediately press and hold the Ctrl key to direct the debug log output to the console.
6. When the Uninstall screen appears, click Uninstall.

   Oracle Billing Insight lists the components while it removes them from your computer. When the Uninstaller is finished, a screen appears listing any items that could not be removed.

7. Change the directory to your Oracle Billing Insight home directory, and manually remove any remaining files and directories as necessary.
8. Click Done to close the Uninstaller.
9. Repeat this procedure on your application server and for any other installations of Oracle Billing Insight.