Understanding the Engagement Cloud Service

The Engagement experience lets you:

  • Create customized pages online

  • Assign and tag pages to properties, employees or workstations, or both

  • Run Point-of-Sale (POS) operations and execute Manager Procedures

There are two types of pages:

  • Welcome Pages – Initial page that appears on the MICROS Tablet E-Series device. You can assign different Welcome pages to workstations.

  • Hub Pages – Pages that appear on the tablet after workstation operators sign in and click the Hub button. You can assign different Hub pages to each employee.

Pages can contain widgets that allow you to enhance workstation functionality. For example, you can have daily specials, image slideshows, a Twitter feed, and Oracle Hospitality Reporting and Analytics reports appear on the tablet’s touchscreen.