Menu Item Pricing

A menu item price is the amount charged for the sale of a menu item. In Simphony, menu item prices are configured per menu item definition. Typically a menu item definition is set with one price. You can set a definition with multiple prices (for example, separate prices for a small, medium, and large soda), or no price (common for condiments).

When multiple prices are active for a menu item definition, the workstation searches the prices assigned to the definition starting with price sequence number 1, then price sequence number 2, and so on. The workstation adds the first price that meets the active level to the check. For example, based on the configuration described in the following table, the item price is $8.00 when ordered on menu level 7, and $4.00 when ordered at any other level. The workstation’s logic is:

  • The current level of the transaction is level 5.

  • Price number 1 for the item is active on level 7. Continue to the next price.

  • Price number 2 for the item is active on level 0. This represents any level. The item is $4.00.

Table 9-1 Correct Menu Prices and Levels

Price Sequence Number Price Level

1

8.00

7 - Double

2

4.00

0 - All Levels

When configuring multiple prices, you must always configure the 0 - All Levels price level as the last price sequence number for the definition. For example, in the following table, the configurations in the previous table are reversed.

Table 9-2 Incorrect Menu Prices and Levels

Price Sequence Number Price Level

1

4.00

0 - All Levels

2

8.00

7 - Double

The workstation’s logic is:

  • The current level of the transaction is level 7.

  • Price number 1 for the item is active on level 0; this includes all levels. The item is $4.00.

The item price $8.00 never becomes active because the 0 - All Levels price level is set as the first price sequence for the definition.