Order Types

An order type is a menu item sales category, such as Dine In or Take Out. You can set up to eight order types for each location. Order types control active tax rates for a transaction and prevent theft in fast transaction environments. The following table describes the three order type classes in Simphony:

Table 6-3 Order Types

Order Type	Description
Transaction Order Type	This is the order type of the current round. If the workstation operator changes the transaction order type, the order type of all menu items in the current round changes to the selected order type while the order type of the check remains unaffected. A reference entry with the name of the changed order type appears at the top of the menu items.
Check Order Type	The check order type appears in the check detail header. If you select 16 - Post to Check Order Type in the RVC Parameters module under Posting options, menu item sales post to the check order type. Otherwise, menu item sales post to the overridden order type.
Menu Item Order Type	This is the order type of the menu item and also affects the condiments of the menu item. The workstation operator can change the order type of an entire combo meal or selected items in a combo meal. A reference entry appears with the name of the order type beneath the menu item to which the change was made. If the workstation operator consolidates menu items, changing the menu item order type affects all consolidated items. When the workstation operator changes a condiment order type, it applies to the parent menu item.

Order Type Subtotal Security Option

In a fast transaction environment, you can increase security and prevent theft by restricting the workstation operators’ ability to perform voids and cancel transactions, while still allowing operators to perform legitimate error corrections. Simphony allows you to suppress the check total on the workstation until the workstation operator presses a subtotal key. The following table describes the type of theft that can be prevented using the subtotal security.

Table 6-4 Subtotal Restriction Scenarios

No Order Type Subtotal Keys

Using Order Type Subtotal Keys

Workstation operator begins transaction. Customer orders hamburger and soda. Workstation operator sees the total as $4.78 and requests the payment amount from the customer. The customer gives $4.78 in cash. Workstation operator pockets the cash and voids the items or cancels the transaction.

Workstation operator begins transaction. Customer orders hamburger and soda. Workstation operator does not see the total amount due, and must press one of the Order Type function keys to view the subtotal. The customer gives $4.78 in cash. Workstation operator cannot void items or cancel the transaction after pressing the Order Type key. After pressing the Order Type key, the items ordered are considered previous-round items for voiding purposes. Typically, only managers can perform previous-round voids. If the workstation operator adds another menu item after pressing the Order Type key, the check summary is blank. The workstation operator can perform error corrections on items that were ordered since the Order Type key was pressed, but cannot perform error corrections on items before the Order Type declaration.