Configuring Guest Check Headers and Trailers

Guest check headers and trailers are leading and trailing lines that print on guest checks. Typically, the header lines include the name of the property or revenue center and address. The trailer lines generally show gratitude or promotional information about upcoming events. At hotels, guest check trailers are often configured to show room charge information for the customer to complete. You can also set a header or trailer line to print logos rather than text.

Headers print automatically on guest checks. You must set trailers to print per tender/media record.

1. In the EMC, select the Enterprise, property, revenue center, or zone, click Descriptors and Guest Check Headers or Guest Check Trailers.
2. For each line, enter information in the following fields:

   • Text – Enter the text to appear on the header or trailer.

   • (Optional) Use Logo – Select this option if you want to print a logo rather than text on the guest check header or trailer.

   • (Optional) Logo – If you selected Use Logo, select an image.

3. Click Save.
4. To configure trailers to print for each tender media record, in the EMC, select the Enterprise, property or zone, click Configuration and Tender/Media.
5. Double-click the tender record.
6. Click the Options tab and the Printing Options sub tab.
7. Set the appropriate options as described in the following table:

   Table 13-1 Trailer Printing Options for a Tender Record

   Option	Description
   20 - Print Sales Itemizers	Select this option to print the sales itemizer lines on guest checks, customer receipts, and memo checks when workstation operators use the tender record. Deselect this option to suppress printing of the sales itemizers.
   21 - Print Summary Totals	Select this option to print the summary totals (subtotal, tax, amount due, and change due) on guest checks, customer receipts, and memo checks workstation operators press the key. Deselect this option to suppress printing of the summary totals.
   22 - Print Check Trailer	Select this option to print the guest check trailer lines at the end of the guest check.
   28 - Print Guest Check Trailer on Fast Transaction Customer Receipt	Select this option to print the guest check trailer on the customer receipt when workstation operators use the tender to close a fast transaction. Deselect this option if you do not want the trailer to print on customer receipts.

8. Click Save.