Configuring Target Turn Times

Target Turn Times define the target time from seating to request completion for a seated party. Target Turn Times also affect the following seating-related operations:

• Prevent reservation overbooking

• Estimate wait times for walk-in table requests

• Anticipate the tables that will be available in order to distribute the table seating appropriately

1. In the EMC, select the revenue center, click Setup and Reservation Periods.
2. Open the reservation period record.
3. Click the General tab and the Target Turn Times tab.
4. Click the Add link.
5. Enter information in the Target Turn Times fields:

   Table 20-24 Target Turn Times

   Field	Description
   Begin Time	Enter the time when the defined Cover Count and Target Turn Time begins. If you do not create a Target Turn Time, the application uses the default value of 00:00:01.
   End Time	Enter the time when the defined Cover Count and Target Turn Time ends. If you do not create a Target Turn Time, the application uses the default value of 00:00:00.
   Cover Count	Enter the number of covers seated at the table. If you do not create a Target Turn Time, the application uses the default value of Unlimited. The Cover Count value cascades to lower values if you do not set a lower value. For example, if you set a cover count of 4, this cover includes requests for a party of 1 through 4. However, setting a lower capacity of 2 applies to parties of 1 or 2, and the capacity of 4 applies to parties of 3 or 4.
   Minutes	Enter the anticipated turn time (in minutes) for a table seating of the defined Cover Count during the specified timeframe. If you do not create a Target Turn Time, the application uses the default value of 60. For example, if you enter 45, table seatings that encompass the defined cover count during the timeframe assume the seating request is 45 minutes in duration.

6. Click Save.