Configuring Loyalty and Stored Value Privileges

  1. In the EMC, select the Enterprise level, click Configuration and Roles.
  2. Select the role type, click Operations and Stored Value Cards.
  3. Select the appropriate options for the privileges. The following table summarizes the privileges associated with Loyalty and Stored Value functionality.

    Table 22-2 Loyalty and Stored Value Privileges

    Section Option Number Privilege Name Select This Option to Allow Employees to...

    Issue Functions

    104

    Authorize/Perform Issue Stored Value Function

    Issue a stored value card.

    Issue Functions

    105

    Authorize/Perform Void Issue Stored Value Entry

    Void an issued card.

    Issue Functions

    106

    Authorize/Perform Issue Stored Value Batch Function

    Issue a batch of stored value cards.

    Issue Functions

    107

    Authorize/Perform Void Issue Stored Value Batch Entry

    Void a batch of stored value cards.

    Issue Functions

    108

    Authorize/Perform Activate Stored Value Function

    Activate a stored value card.

    Issue Functions

    109

    Authorize/Perform Void Activate Stored Value Entry

    Void the activation of a stored value card.

    Issue Functions

    110

    Authorize/Perform Activate Stored Value Batch Function

    Activate a batch of stored value cards.

    Issue Functions

    111

    Authorize/Perform Void Activate Stored Value Batch Entry

    Void the activation of a batch of stored value cards.

    Reload and Redeem Functions

    112

    Authorize/Perform Reload Stored Value Function

    Reload (add credit) a dollar amount to an existing stored value card.

    Reload and Redeem Functions

    113

    Authorize/Perform Void Reload Stored Value Entry

    Void a reload transaction.

    Reload and Redeem Functions

    114

    Authorize/Perform Redeem Authorization Stored Value Function

    Perform a redemption authorization.

    Reload and Redeem Functions

    115

    Authorize/Perform Void Redeem Authorization Stored Value Entry

    Void a redemption authorization.

    Reload and Redeem Functions

    116

    Authorize/Perform Redeem Stored Value Function

    Perform a redemption transaction (a customer makes a purchase using a stored value card, and the application deducts a dollar amount from the customer’s account).

    Reload and Redeem Functions

    117

    Authorize/Perform Void Redeem Stored Value Entry

    Void a redemption transaction.

    Reload and Redeem Functions

    118

    Authorize/Perform Manual Redemption Stored Value Function

    Perform a manual redemption.

    Reload and Redeem Functions

    119

    Authorize/Perform Void Manual Redemption Stored Value Entry

    Void a manual redemption transaction.

    Point Functions

    120

    Authorize/Perform Issue Stored Value Points Function

    Issue points to a stored value card.

    Point Functions

    121

    Authorize/Perform Void Issue Stored Value Points Entry

    Void the issued points on a stored value card.

    Point Functions

    122

    Authorize/Perform Redeem Stored Value Points Function

    Perform a points redemption transaction.

    Point Functions

    123

    Authorize/Perform Void Redeem Stored Value Points Entry

    Void a points redemption transaction.

    Other Stored Value Card Options

    103

    Authorize/Perform Manual Entry of Stored Value Card Number

    Manually enter the stored value card account number.

    Other Stored Value Card Options

    124

    Authorize/Perform Stored Value Cash Out Function

    Debit some or all of the remaining balance on a stored value card.

    Other Stored Value Card Options

    179

    Authorize/Perform Void Stored Value Cash Out Function

    Void a cash out transaction.

    Other Stored Value Card Options

    125

    Authorize/Perform Stored Value Balance Inquiry Function

    Check a stored value card balance.

    Other Stored Value Card Options

    126

    Authorize/Perform Stored Value Balance Transfer Function

    Transfer the balance from one stored value card to another.

    Other Stored Value Card Options

    127

    Authorize/Perform Stored Value Point Inquiry Function

    Check a stored value card point balance.

    Other Stored Value Card Options

    128

    Authorize/Perform Stored Value Report Generation Function

    Generate stored value card reports.

    Loyalty Options

    166

    Authorize/Perform Loyalty Coupon Inquiry

    Request a list of coupons that are available for a loyalty account.

    Loyalty Options

    167

    Authorize/Perform Accept Loyalty Coupon Function

    Redeem a coupon associated with a loyalty account.

    Loyalty Operations

    168

    Authorize/Perform Void Accept Loyalty Coupon Entry

    Void the coupon redemption.

    Loyalty Operations

    169

    Authorize/Perform Issue Loyalty Coupon Function

    Issue a coupon to a loyalty account.

    Loyalty Operations

    170

    Authorize/Perform Issue Loyalty Points Function

    Issue points to a loyalty account.

    Loyalty Operations

    171

    Authorize/Perform Void Issue Loyalty Points Entry

    Void the point issuance.

    Loyalty Operations

    172

    Authorize/Perform Redeem Loyalty Points Function

    Accept or redeem points to apply towards the balance of a check.

    Loyalty Operations

    173

    Authorize/Perform Void Redeem Loyalty Points Entry

    Void the points redemption.

    Loyalty Operations

    174

    Authorize/Perform Redeem and Issue Loyalty Points Function

    Redeem points and issue additional points to a loyalty account.

    Loyalty Operations

    175

    Authorize/Perform Void Redeem and Issue Loyalty Points Entry

    Void the points redemption and issuance.

    Loyalty Operations

    176

    Authorize/Perform Loyalty Balance Inquiry Function

    Request a points balance for a loyalty account.

    Loyalty Operations

    177

    Authorize/Perform Loyalty Unique Item Inquiry Function

    Request a list of unique menu items that were ordered on a program associated with a loyalty account.

    Loyalty Operations

    178

    Authorize/Perform Loyalty Balance Transfer Function

    Transfer the points balance associated with one loyalty account number to another loyalty account.

    Loyalty Operations

    180

    Authorize/Perform Apply Loyalty Card to Check

    Use the Oracle Hospitality Gift and Loyalty operation that applies a card account against the guest check. Depending on the configuration in Gift and Loyalty, setting this privilege could trigger one or more operations, such as redeem points, apply coupons, redeem a gift card, and issue points.

  4. Click the Transactions tab.
  5. Select the appropriate Stored Value coupon privileges in the Service Charge and Discount Options section:
    • 130 - Authorize/Perform “Accept Coupon” Stored Value Function – Select this option to allow employees to perform the Accept Coupon stored value function.

    • 131 - Authorize/Perform “Void Accept Coupon” Stored Value Function – Select this option to allow employees to perform the Void Accept Coupon stored value function.

  6. Click Save.