Customer group

The program description deals with the following:

Remarks on Program function
Remarks on Data fields
Use Index to find the field details required.

Remarks on program function

Update basic data, i.e. programming, changing or clearing, is possible with this program. Data which has already been stored is displayed for information.

Customers can be compiled into groups which can be evaluated as statistics later. In addition, the groups can be sub-divided by programming a Customer type which can then be linked to various types of discount.

Example:

The company offers internal credit cards. A customer group is programmed to include all customers with this card. Various Customer type i.e. for golden, silver and bronze credit cards, are linked to the customer group. A special discount is granted to each type of customer and these are linked in a Discount type. (Creating and recording of a customer discount describes update and recording of a customer discount).

Remarks on data fields

The following description deals with all available options for update of this basic data.

As with nearly all programs the following also applies here:

The entry mask for this program may differ in your MICROS Retail OSCAR POS program. Some data fields may be missing.
There may be defaults or firmly defined selection options for some data fields. These cannot be updated in the current program.
Fields with enforced entry defined are to be found in the entry masks as are fields where entry is optional.
If the data record is updated over several pages of entry masks, the dialog window is reached by clicking onto the appropriate button with <Mouse key 1>.
The same procedure also applies to call up of another update program from this program.
In some cases you may find so-called "Switches" which are activated or deactivated by the user with <Mouse key 1>, depending on the setting. Activated switches have a dark top, deactivated switches are lighter.

Company

Entry range permitted: numeric 1 - 9999

Select the number of the company in whose sector the customer group is to be/has been programmed.

If the number is not known, the data record can be selected with Search.

Customer group

Entry range permitted: numeric 1 - 9999

Enter a free no. if a new customer group is to be programmed.

If changes or clear operations are necessary, the number of the data record to be modified should be entered. The linked data appears on the screen. If the number is not known, the data record can be selected with Search.

The program Customer type accesses the customer group no. where the sub-division is done as described.

Descriptor

Entry range permitted: alphanumeric max. 32 pos.

Enter the name of the customer group. The name entry is discretionary, but it should be easily identifiable.

MICROS Retail Deutschland GmbH
Salzufer 8
D-10587 Berlin