The following program description deals with:
By use of this program you can maintain the data for the Repair Mode, i.e. create new records, modify or delete existing data. You can also view already stored data for information purposes.
This paragraph will provide a short overview over the options available for updating these basic data
Just like in almost any other program:
Permitted input range: numeric, 1 – 9999
Enter the no. of the company to which this repair mode is to be assigned. If you do not know the number, the data record can be selected with the Search function.
Permitted input range: numeric, 1 – 99
The no. under which this repair mode has been/is to be stored in the system is entered in this field.
If a new transaction is required, a free no. should be entered in the Primary key fields.
If changes or deletions are necessary, the data record should be called up with the no. entered in the primary key fields. If the number is not known, the data record can be selected with the Search function.
Permitted input range: alphanumeric, max. 20 chars.
Enter the name for the repair mode in this field. The descriptor can be worded as required, but it should be eloquent, e.g. Free repair, Warranty, Takeaway repair, etc.).
Permitted input range: numeric, 1 – 99999
Enter the number of the text group where the contract details defined. The Text group must be from type "Repair material" which is stored under the number 4300.
Permitted input range: decimal, max. 5 positions incl. max. 2 decimal digits
Permitted input range: numeric, 1 – 99
The no. of a form other than the standard form can be entered here for a repair. This form will be printed on the customer’s receipt.
Note:
At present only the standard form is printed on the repair ticket. Additional
forms must be inserted in the appropriate FGL file if they are required.
Permitted input range: numeric, 1 – 99
The no. of a form other than the standard form can be entered in this field for a repair. This form will be printed on the ticket for the outworker.
Note:
At present only the standard form is printed on the repair ticket. Additional
forms must be inserted in the appropriate FGL file if they are required.
Button activated:
The customer pays the repair costs.
Button deactivated: The customer
pays no repair costs.
Note:
Costs are additional surcharges, e.g. shipping, postage, etc. which are charged
to the customer in conjunction with the repair.
In program Application -> Repair -> Repair type the costs of the repair are
entered in field Costs. If the option Charge costs? has
been deactivated, the costs entered in this field will not be charged.
Button activated:
The customer pays the price of the repair.
Button deactivated: The customer
does not pay the price of the repair.
Note:
The defined price of the repair is not charged to the customer if this is, for
example, a Warranty or Free case.
The repair price is entered in field Price in program Application -> Repairs -> Repair type.
If the option "Charge customer" has been deactivated, the price
entered in this field will not be charged.