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Refusing enrollment because the candidate does not meet eligibility criteria

  1. After you submit the Enrollment form, the Enrollment Override page appears.
  2. Click Do Not Enroll.

    A message appears, asking you to confirm that you are refusing enrollment.

  3. Click OK.

    The Screening Log appears. The Enrollment Failure column displays the reasons the candidate is ineligible, and the Enrolled column contains the Enrollment failed icon (Enrollment status icon. Screening failed. ), indicating that the candidate has not been enrolled.

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