Query states

Candidate

Queries that are visible only to sponsor personnel; they are not visible to site users.

A sponsor representative reviews the query and then either opens or deletes it.

Opened

Queries that are visible to site users and are awaiting response.

Answered

Queries for which a site user submitted a response.

• For manual queries, when a site user responds to a query, the query enters the Answered status and is ready for review by the Clinical Data Manager or CRA.
• The Clinical Data Manager or CRA reviews Answered queries and either closes or reopens them.

Closed

Queries that have been answered by a site user and then reviewed by a Clinical Data Manager or CRA.

If the Clinical Data Manager or CRA is satisfied with the query answer, he or she closes the query.