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Terminating or reinstating a user

Terminating users is similar to deleting them, except that terminated users remain in the database and can be reinstated to inactive status, from which they can subsequently be reactivated. For a user to perform any InForm application activities, the user must be in the active state.

When a terminated user attempts to log in to the InForm application, the system displays a message indicating that the user is not active and blocks access to the study. Additionally, users in the terminated state do not appear on the Users page unless the administrator has the right to reinstate terminated users.

  1. In the navigation toolbar, click Admin.
  2. Click Users.

    The Users page appears.

  3. Select one or more users.
  4. Do one of the following:
    1. To terminate the selected user(s), click Terminate.
    2. To reinstate selected terminated user(s), click Reinstate.
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