Purpose: This window opens when you select one or more orders or items to reject, but you do not have the required authority.
Completing this window: A user with authority needs to enter the User Id and Override Code and click Approve to process the rejection. Also:
• the user ID and password must not be the same
• the user ID must be flagged as active
• the user ID must be assigned to the current store location
This window opens each time you select the Reject option and displays an error until an authorized user completes the window, or you select Cancel.
For more information: See Rejecting Delivery or Pickup Orders for background.
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