Purpose: Use the Add Personalization window to add customization to an item on an order.
How to display: In the Order Lines Panel, select the Personalize option for an order line.
To personalize an item on an order line,
• The order cannot be currently locked by another user, the system, or another session,
• The order line status must be open or held and cannot have a printed quantity,
• The Special Handling flag for the item/offer or SKU/offer associated with the offer on the order line must be selected,
• The item cannot already have personalization defined (see Edit Personalization Information).
For more information:
• Add Personalization Options for step-by-step instructions on the actions you can perform on the Add Personalization window.
• Fields on Add Personalization for a description of the fields on the Add Personalization window.
• Personalization Overview for more information on personalization.