Print Remote Order Errors Report

Purpose: This report identifies the batch orders that contain errors and describes the cause(s) of the error. Use this list as a worksheet to fix the errors through Batch Order Entry.

How to print: Select Edit/Accept for an order batch at the Work with Error Orders Batches Screen to run the edit batch program.

For more information: See the sample report in PDF format.

How to use this report: The pieces of information that are most important on this report are the order number and the error description. The error description identifies what is wrong with the order. This information is helpful if you need to update a table or if you are going to update the order itself. You need to enter the order number in Batch Order Entry to correct the order or to accept the order after updating the table.

Each order printed on the Print Remote Order Errors Report remains in the order batch in an Error status until you correct all errors and select Edit/Accept again to rerun the order edit.

Contents:

• Order batch number

• Order number

• Customer sold to number

• Source code

• Customer sold to name

• Ship to number in error

• Arrival date

• Customer sold to number of the order recipient, if different from the customer placing the order

• Customer ship to number on order, if the order used a permanent ship-to address

• Ship via code

• Customer sold to name

• For each order line in error:

- Order line number

- Order line status

- No charge indicator, if any

- Arrival date

- Cancel date

- Price (may be zero if an error prevented the system from finding a price for the item, such as an invalid item code)

- Quantity ordered

- Special handling charges, if any

- Page number, if specified for the Item Offer or SKU Offer

- Page letter, if any

- Alias, if any

- Additional charge, if any

- Item code

- SKU code

- Error description

For more information: See Order Creation Errors for a listing of errors that might occur and their descriptions.