Prompt for Mandatory Demographics in Order Maintenance (E60)

Purpose: Use this screen to define whether the system prompts for completion of mandatory demographic information when you maintain an order.

Yes/no field: Select this field if you want the Work with Customer Profile Screen to appear automatically in Order Maintenance if a mandatory demographic field for the customer is blank.

You create demographic fields through Setting Up Customer Profiles (WPFL) in order to track personal information on your customers such as age, income, gender, etc. If you flag a demographic category as mandatory, and if you have not yet obtained the information for this field from the customer, the Work with Customer Profile screen appears automatically in Order Entry when you select Accept to accept the order. The screen prompts you to obtain the information from the customer, although you have the option of exiting the screen without completing the mandatory field.

Leave this field unselected if you do not want the Work with Customer Profile screen to appear automatically when you maintain an order.

Note: If you define one of the valid values for the mandatory category as a default, you do not advance automatically to the Work with Customer Profile screen in either Order Entry or Order Maintenance, instead, the system defaults the value from this field.