Customer Return Label Print Program (D35)

Purpose: Use this screen to define the print program name the system uses to print a customer return label automatically when you perform a return in order entry or order maintenance.

System name field: Enter the print program name you wish the system to use to print a customer return label when you perform a return in order entry or order maintenance.

When entering the return in order entry or order maintenance, you must use a return disposition value that has the Affect inventory field selected in order to produce a label.

A separate document prints for each unit returned.

There are 2 standard programs for printing customer return labels:

INR0919 (without UPC code): This program prints 1-up labels (single row of labels). The contents of this customer return label are:

• item number, followed by SKU code, if any

• the returned quantity

• the location in the warehouse to return the item to stock

INR1839 (with UPC code): This program prints 1-up labels (single row of labels). The contents of this customer return label are:

• item number, followed by SKU code, if any

• the returned quantity

• the location in the warehouse to return the item to stock

• UPC barcode assigned to the item/SKU, in alphanumeric format, including leading zeros. If more than 1 UPC code is defined for the item/SKU, the system uses this hierarchy to determine which UPC code to default:

- UPC code defined for UPC type E13. If more than one UPC code is defined for type E13, default the first UPC code in alphanumeric sequence for that type.

- UPC code defined for UPC type E8. If more than one UPC code is defined for type E8, default the first UPC code in alphanumeric sequence for that type.

- UPC code defined for UPC type UA. If more than one UPC code is defined for type UA, default the first UPC code in alphanumeric sequence for that type.

- UPC code defined for UPC type UE. If more than one UPC code is defined for type UE, default the first UPC code in alphanumeric sequence for that type.

Sample customer return label INR0919:

2L04SKU1 RED WMNS LRGE 1 R010101

Sample customer return label INR1839:

2L04SKU1 RED WMNS LRGE 1 R010101 200411172

Determining location: The location is determined by the disposition code entered for the return. The disposition code identifies how you should handle the returned item (return to active inventory, where to place the item, etc.). The disposition code uses either the item's primary warehouse location (as defined in the Item record) or identifies the specific warehouse and location in which to place the item.